Talk to us.
Chat, book a call, or send an email. Choose whatever is easiest for you.
Chat with us
The fastest way to get an answer. Monday to Friday, 9:00–18:00 Central European time.
Book a call
A 15-minute call, at a time you choose. In English or Bulgarian.
Send an email
Send us a message about anything. We reply within one working day.
A few things you may want to know.
What are your working hours?
Monday to Friday, 9:00–18:00 Central European time. You can write at any time. Outside those hours, we reply within one working day.
Can I get help in my language?
Yes. You can write to us in any language. Calls are in English or Bulgarian, so if you prefer another language, write to us instead.
Do you have a phone number?
No. Book a call instead and we will talk at a time you choose. For most questions, writing is faster.
I already use Shushko. Where do I get help?
Use the chat, here or when you are logged in. Both reach the same team.
I manage several properties. Can I talk to someone first?
Yes. Book a call and we will go through it with you before you decide.
More questions about how Shushko works are on our FAQ page.